Acceptance of terms
These Terms of Service (“Terms”) govern your access to and use of the websites, applications, and services (together, the “Services”) provided by Avero, Inc. (“Avero,” “we,” “us”). By creating an account, requesting a demo, or otherwise using the Services, you agree to these Terms. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization.
Accounts & eligibility
You must be at least 16 years old and able to form a binding contract to use the Services. You are responsible for the information provided at sign-up, for maintaining the security of your account credentials, and for all activity that occurs under your account.
- Keep your password confidential and notify us promptly of any unauthorized use.
- You are responsible for the acts and omissions of users you invite to your workspace.
- We may suspend accounts that we reasonably believe are compromised or used in violation of these Terms.
Acceptable use
You agree not to misuse the Services. Among other things, you will not:
- Send unlawful, deceptive, or unsolicited bulk messages, or violate anti-spam or marketing-consent laws;
- Upload malware or attempt to disrupt, probe, or gain unauthorized access to the Services;
- Reverse engineer, resell, or copy the Services except as permitted by law;
- Infringe the intellectual property or privacy rights of others; or
- Use the Services to store or transmit content that is illegal or harmful.
Your data
You retain all rights to the contacts, deals, messages, and other content you submit to the Services (“Customer Data”). You grant Avero a limited license to host, process, and display Customer Data solely to provide and improve the Services. Our handling of personal information is described in our Privacy Policy. You are responsible for having the necessary rights and consents to the Customer Data you upload.
Fees & billing
Paid plans are billed in advance on a monthly or annual basis and are non-refundable except where required by law. Fees are shown at checkout and may change with 30 days' notice. If a payment fails, we may suspend access until the balance is resolved. You are responsible for applicable taxes.
Intellectual property
The Services, including all software, design, and content provided by Avero, are owned by Avero and its licensors and are protected by intellectual-property laws. These Terms grant you a limited, non-exclusive, non-transferable right to use the Services; no other rights are granted. Feedback you provide may be used by Avero without obligation to you.
Third-party services
The Services may integrate with third-party tools such as email delivery, calendars, and analytics providers. Your use of those tools is governed by their own terms, and Avero is not responsible for third-party services.
Term & termination
These Terms remain in effect while you use the Services. You may stop using the Services and close your account at any time. We may suspend or terminate access if you materially breach these Terms or if required by law. Upon termination, your right to use the Services ends and we will handle Customer Data as described in our Privacy Policy and your agreement.
Disclaimers
The Services are provided “as is” and “as available.” To the fullest extent permitted by law, Avero disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or completely secure.
Limitation of liability
To the fullest extent permitted by law, Avero will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Avero's total liability arising out of or relating to the Services will not exceed the amount you paid to Avero in the twelve months before the event giving rise to the claim.
Governing law
These Terms are governed by the laws of the State of South Carolina, United States, without regard to conflict-of-law principles. The parties agree to the exclusive jurisdiction of the state and federal courts located in Charleston County, South Carolina, subject to any mandatory local rights you may have.
Changes to terms
We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you. Your continued use of the Services after an update means you accept the revised Terms.
Contact us
Questions about these Terms? Reach our team at legal@averocrm.com, or write to us at:
Avero, Inc.
128 Harbour Street, Suite 400
Charleston, SC 29401, United States